AI answers
No maintenance call goes to voicemail
Calls you can’t take go to your AI, which takes the message. You get the unit, the problem and a callback number in the notes.

An incoming call from Dana Reyes shows Decline, Let Supafone answer, and Accept with coach. Tapping Let Supafone answer hands the call to the AI, with a banner saying Supafone is taking the call. Then the recording of another call that Supafone answered shows its notes: the caller asked about weekend hours and Supafone took a message.
