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Web chat and voice

Your website, qualifying its own leads.

The Supafone widget puts chat, voice and scripted intake on any site with one script tag. It checks the phone number and email, routes by what the visitor needs and sends you qualified leads, not contact-form spam.

Add it to your siteSee the full web intake tour
  • One script tag
  • Chat and voice
  • Phone, name and email validated
  • Sales, support and emergency routes
A visitor on the Evergreen Heating & Air website opens the Supafone chat bubble. It greets them and asks what they need: a new system quote, a question about a visit, or no heat right now. They pick a new system quote, so it branches to the sales flow. It asks for a phone number. The visitor types 555 012 88 and the widget says the number looks short and asks for all 10 digits. They fix it to (555) 012-8841, which is verified. It asks for an email, jordan.lee@example.com, also verified, and says the install team will call today. Then: lead sent to you. A qualified sales lead appears in your Supafone leads list.

Voice in the widget

Visitors can just talk.

One tap on Talk starts a live voice call right in the browser, with captions as it goes. It is the same agent that answers your phone: same persona, same knowledge, same intake.

  • Voice in the browser, no download or phone needed
  • Shares your phone agent’s persona and knowledge base
  • Falls back to chat whenever a visitor prefers typing
On the Juniper Med Spa website, the chat widget greets the visitor and offers a Talk button. The visitor taps Talk and a live voice call starts in the browser, with captions. Visitor: Hi, do you have any Saturday openings for a facial? Supafone: We do. Saturday has 10:30 and 1:15. Want me to hold one for you? Visitor: 10:30, please. Supafone: Done. You are booked for 10:30 on Saturday. Booked Saturday 10:30 am, and the lead is sent to you. The visitor can switch back to typing at any time.

Scripted intake

Your questions, in your order.

Build the intake from four blocks: message, ask, choose and handoff. Answers are checked as they come in, and every intent gets its own ending.

The intake script has these steps: a greeting message; ask for phone, validated; ask for name; ask for email, validated; then a choice that branches by intent into sales, support or emergency, each ending in a handoff.

In the chat, the visitor gives (555) 019-4410, Sam Patel and sam.patel@example.com, each validated, then picks Leak right now. The emergency branch lights up and the handoff alerts the on-call plumber.

Deterministic
The script is the law. Every visitor answers the same questions, in order.
Hybrid
Visitors type freely; it fills your answers from their words and asks only what is missing.
Fully agentic
A natural conversation that still captures every field you care about.

One script tag

Paste one line. The widget is live.

Drop the tag in before </body> and publish. Chat, voice and your intake script show up in the corner of every page.

  • Works on WordPress, Squarespace, Webflow or hand-written HTML
  • Chat, voice and scripted intake from the same tag
  • Ships with every Supafone plan
In the site's footer file, one line is added before the closing body tag: <script async src="https://app.supafone.ai/widget.js" data-supafone="YOUR_KEY"></script>. The site is saved and published, and the Supafone chat bubble appears in the corner of the Juniper Med Spa website, greeting visitors with chat and voice.

Every lead captured

The lead lands in your pocket.

The moment an intake finishes, you get a text and an email with the qualified lead, and the full transcript is saved to your dashboard. Exactly the fields you chose, nothing extra.

A web chat intake finishes. Seconds later you get a text and an email from Supafone with the qualified lead: Name: Maria Delgado. Phone: (555) 012-3391. Email: maria.d@example.com. Need: Water heater replacement. Intent: sales. The email has the full transcript attached and buttons to call Maria or open the lead.

FAQ

Questions, answered.

How do I install it?

Paste one script tag before </body> on any site: WordPress, Squarespace, Webflow or hand-written HTML. That is the whole install.

Can visitors talk instead of type?

Yes. One tap starts a live voice call right in the browser, with no download and no phone needed. It is the same agent that answers your phone, with the same persona and knowledge, and it falls back to chat whenever a visitor prefers typing.

What does it ask?

You decide. Build the intake from message, ask, choose and handoff steps. Phone, name and email answers are validated, and each intent, like sales, support or emergency, can end differently.

Does it have to follow a script?

Pick the mode per agent: deterministic, where the script is the law; hybrid, where it fills answers from free text and asks only what is missing; or fully agentic, a natural conversation that still captures every field.

Where do the leads go?

The moment an intake finishes, by chat or voice, the lead is saved with a full transcript and you get an instant text and email with everything that matters.

Is it included in my plan?

Yes. The web intake agent ships with every Supafone plan, with no add-ons. See pricing.

Put a front desk on your website tonight.

One script tag between you and a website that qualifies its own leads.

Add it to your siteSee the full web intake tour